Customer Success Agent (Remote / Beginner Level)

The Customer Success Agent is responsible for providing a world-class customer experience to our customers. The CSM will be the primary point of contact for all customer-facing functions, including but not limited to onboarding, account management, and customer support.

In this role, you will not have to speak to anyone face-to-face. You only chat online, using tools such as Facebook Messenger. You will work for businesses answering incoming chat inquiries on their website or social platforms. These are remote positions, meaning that you can do the work online from anywhere.

As a live chat assistant, you will be paid to reply to real-time chat messages on a business’s website or social platforms. This includes answering client queries, sending purchase links, and providing discount codes.

Rate: $35 per hour

Requirements: You need to have access to a laptop, phone, or tablet and have a stable internet connection. You also need to have at least basic English writing skills.

Skills/background needed: These are beginner-level live chat jobs, so complete training is included, and you do not need to have done any paid live chat work before.

Location: You can work remotely online from the United States.

Live chat assistants are in great demand worldwide right now.