Beginner Level Customer Experience Associate (Remote, Part Time)

We are seeking a Customer Experience Associate to play a key role in expanding our brand story. This role works directly with our client base to provide an incredible quality of support. We are looking for a passionate individual who is excited to grow, innovate and disrupt the home furnishings industry through a transformative experience.

Our Customer Experience team supports the post-purchase and post-delivery client experience. Their primary objective is to smooth the client journey – processing order change requests, providing status updates, and resolving missed experiences. Through their work, they indirectly reduce cancellations, reorders, and unnecessary refunds while boosting client satisfaction in the post-purchase journey.

Rate: $35 per hour.

Requirements: You need to have access to a laptop, phone, or tablet and have a stable internet connection. You also need to have at least basic English writing skills.

Skills/background needed: These are beginner-level live chat jobs, so comprehensive training is given, and you do not need to have done any paid live chat work before.

Location: You can work remotely online from the United States.

Customer experience associates are in great demand worldwide right now.